Before it lands on Yelp
Customers tell you what's wrong.
Before they tell Yelp.
Put a code on your door. A customer taps it, says what's broken in ten seconds, and leaves their number. You sort every report in one inbox and text them back the moment it's fixed.
No app for them to download. It works over text.
Dana R.
★☆☆☆☆
“Bathroom out of paper towels again. Third time this month and nobody seems to care.”
Towels restocked by 10:10. 12 people who flagged it got a text back.
never posted
The gap
By the time it's a review, you've already lost them.
Most people who have a bad visit never say it to your face. They say it to their phone in the parking lot, or they just stop coming.
Give them somewhere faster and friendlier to put it, and you get the report instead of the rating. You fix the towels. They come back.
How it works
Three steps, start to fixed.
- 01 9:41a
A customer taps the code
A sticker by the door or the register. No app, no login. They type what is wrong and leave a number if they want to hear back.
- 02 9:42a
You hear it in the inbox
Reports from every location land in one place. Ten people flagging the same broken thing group into one issue, so it reads as one job, not ten.
- 03 2:15p
You text everyone back when it is fixed
Mark the issue done and everyone who reported it gets one text. The customer who almost wrote a review hears from you instead.
Built for places with a front door
Put the code on the door this week.
Start free, set up your first location in a few minutes, and start hearing what your customers would have kept to themselves.
Start free