Before someone slips in aisle 7
Hear about the leak in
aisle 7 before the fall.
A puddle by the freezers, spoiled meat in the case, a spill nobody mopped. The shopper who spots it has no fast way to tell you, so it sits there. Put a code in the aisle and you hear the exact spot, with a photo, while a clerk can still get there first.
No app for shoppers to download. It works over text.
Shopper in aisle 7
By the freezers · photo attached
“Puddle in aisle 7 by the freezers, someone almost went down right in front of me. Can someone come mop it?”
Cone down at 4:04, mopped by 4:09. 3 people who flagged it got a text back.
logged: spotted 4:02, cleared 4:09
What you'll actually hear
The stuff a shopper would have muttered and walked out on.
“Puddle in aisle 7 by the freezers, someone almost went down right in front of me. Watch out.”
aisle 7“The strawberries up front are already moldy and the ground beef in the case smells off.”
produce + meat“Only two lanes open and the line is out past the chips. Been standing here 15 minutes.”
front end“Spill by the dairy case has been sitting there over an hour, no cone, nothing.”
dairy“The bathroom in the back is disgusting. Out of soap and the floor is wet.”
restroom“Half the carts in the corral have a busted wheel. Grabbed three before one rolled straight.”
cart corralThe gap
The leak you never heard about is the one the lawyer asks about.
A shopper finds the puddle, steps around it, and says nothing. The one with spoiled meat does not flag the case, they call the county health department, and now an inspector shows up for cause. Slip on that puddle and the whole case turns on one question: did you know, and how fast did you act.
Give them a code in the aisle and you get the report the same minute, pinned to aisle 7, with a photo and a timestamp. A clerk drops a cone and mops it, and you keep a dated record that you heard about the hazard at 4:02 and cleared it by 4:09.
How it works
Three steps, puddle to mopped.
- 01 4:02p
A shopper taps the code right where they are
A small card on the cart, the end cap, the restroom door. They type the aisle and what is wrong, snap a photo, and leave a number if they want to hear back. Ten seconds, standing in front of the spill, no app to download.
- 02 4:02p
It lands in one inbox, pinned to the aisle
The report comes in tagged "aisle 7" so a clerk knows exactly where to go. Three shoppers flagging the same puddle group into one issue. A wet floor or a smell off the meat case jumps the line.
- 03 4:09p
A clerk mops it and texts them back
Mark it handled and everyone who flagged it gets one text. The shopper who was about to drive to the next store hears that you put a cone down and mopped it inside ten minutes.
Pinned to the aisle, dated to the minute
Not “somewhere in the store.” Aisle 7, 4:02, with a photo.
Aisle and section codes mean the report comes in tagged to the exact spot. A clerk walks straight to aisle 7 instead of hunting the floor, so the cone goes down before the next shopper rounds the corner.
Every report carries a timestamp on the way in and on the way out. If a slip claim ever lands, that dated, resolved record is your answer to the only question that matters: you heard about it at 4:02 and you had it mopped by 4:09.
Hear about the spill before someone goes down on it.
Start free, code your aisles, and let a shopper pin the exact spot so a clerk mops it first and you keep the dated record that you did.
Start free